Privacy Policy

Last updated: 25 September 2026

Topline Services ("we", "us", "our") operates the website toplineservices.co.in and provides appliance repair and maintenance services in and around North Bengaluru, Karnataka, India. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

1. Information We Collect

• Contact details you provide: your name, phone number, email address and service address when you book a service or submit an enquiry form.
• Service details: the appliance type, the problem you describe, and appointment preferences.
• Automatically collected data: basic technical information such as your IP address, browser type, device and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

• To respond to enquiries and schedule, perform and follow up on repair services.
• To send service updates, quotations, invoices and appointment reminders.
• To improve our website, services and customer experience.
• To comply with legal obligations and resolve disputes.

3. Cookies & Analytics

We use cookies and third-party analytics and advertising tools (such as Google Analytics and Google Ads) to understand how visitors use our site and to measure the performance of our advertisements. These tools may set cookies on your device. You can control or disable cookies through your browser settings. For more on how Google uses data, see Google's policy.

4. How We Share Information

We do not sell your personal information. We may share it only with:

• Our technicians and staff, to carry out the service you requested.
• Trusted service providers (e.g. hosting, analytics, messaging) who process data on our behalf under confidentiality obligations.
• Authorities where required by law.

5. Data Retention

We keep your personal information only as long as necessary to provide our services, meet legal and accounting requirements, and resolve disputes. You may request deletion of your data at any time (see contact below).

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing messages at any time. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.

10. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

• Email: info@toplineservices.co.in
• Phone:
• Area served: North Bengaluru, Karnataka, India